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Ooops, sorry to hear about your accident, it has happened to me too — that's why we’ve noted to be careful when removing from the freezer in the detailed instructions.

  1. Cheapest, fastest way to get a new plastic carrying case (Sterilite Ruler Box) would be to order online from amazon, or elsewhere.  Here is a google search link:  http://tinyurl.com/PsPcarryingcase


  1. Here’s a direct link to Amazon: http://www.amazon.com/Sterilite-Ruler-Box-Kitchen/dp/B0042FKNA6

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FAQs

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How can I order a new plastic carrying case (mine broke)?

Frequently Asked Questions

Yes.  


The SureGrip housing is designed to securely "grip" the PsP so during transport there's no danger of it accidentally sliding out.  By simply pressing down on its top surface, the grip is released so the PsP can be slid out:





















If by pressing down on the top of the housing (as is shown above) you've found the "grip" still to be too tight for you, you can easily adjust it by "relaxing" it, as follows:


  1. Simply place the housing on a flat surface such as a sturdy table or kitchen counter (with or without the PsP in it) and, placing the heels of both hands on its top surface, lean somewhat forcefully down on it.  In this way you'll exert enough pressure to slightly bend the top surface and spread the legs a bit, thus relaxing its grip. 


Do this adjustment in increments 'til you get the grip just the way you want it --- if it becomes too loose, just press the legs towards one another (without the PsP in it) and you can make it tighter again.

Even when pressing down on the housing as instructed, it’s hard to slide the PsP in and out.  Can it be made easier?

How can I use the Paint-Saver Palette (I don’t see my setup in the listing of Easel Kits)?

Send us a photo of your setup and/or more details. We’ll be happy to recommend a solution we can make for you, or one you can make for yourself. 

My PsP is too hard to slide off my clip-board.

You can loosen your PsP’s grip on your clip-board by sliding your PsP onto a slightly thicker board—this will stretch the the clipping portion so it no longer grips so tightly.  (Don’t overdo the stretch, since once the grip is loosened it is difficult to get it tighter again).

Paint-Saver 
PalettePaint-Saver_Palette.html

I have a question I don’t see answered here.  What shall I do?!!!

Send it in, we need more frequently asked questions!  info@FineArtTech.com

My PsP slides off my clip-board too easily.

If you’ve loosened your PsP’s grip on your clip-board too much, you can make the grip tighter again by placing several layers of tape or gluing a thin piece cardboard on the back of your clip-board (where the clipping portion grips the board).  Thus, by making your clip-board (or palette) a little thicker you can strengthen the grip your PsP has on it.

You can take the PsP out and put it back in the freezer as many times as you like.  The paint never really freezes in the typical home freezer, the oxidation process just gets slowed way down, so your paints will stay “paintable” for months. (The “paintablility” over extended time will vary with certain colors.)


Here’s more info:

http://painting.about.com/od/oilpaintingfaq/f/freezing-oils.htm

How often can you freeze your colors?

Storing unused paints under water, while a known practice in the past, is now not the preferred method of keeping them from drying, especially over a long period of time, since the bonding capabilities of oil colors can be compromised (see info in link provided to question above).  However, in a pinch for short-term storage (e.g., overnight) you can place the PsP itself (not the housing) in just enough water to cover your paints (the plastic carrying case may serve well in this regard).


When you’re ready to paint, simply incline the PsP so excess water runs off—and place in the sun, or in front of a fan, to allow the remaining moisture to evaporate naturally.


Another method is to put a few drops of clove oil on one of those little, round, self-adhesive felt pads (that you put on drawers to make them close quietly) and put that in your plastic case with your PsP.  The clove oil’s presence in the sealed container acts as an anti-oxidant and keeps your paints from drying.

If a freezer is not available can I keep my colors from drying by storing them under water?

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